Support
Common fixes first — then reach us directly.
Payments not verifying
Check that your Gmail App Password is still valid, the Fam UPI ID in Settings matches the receiver in the payment mail, and the order amount is exact. Run “Test connection” in Dashboard → Settings.
Webhook not received
Open Dashboard → Webhook logs to see each attempt, HTTP status and last error. Your endpoint must answer with 2xx within 10 seconds over HTTPS.
Billing and plans
Upgrades are approved manually after your UPI payment. If a payment is not approved within a few hours, email us with the UTR.
Still stuck?
Email singhrajnish52741@gmail.com with your merchant email and order ID. We reply within one business day.